Exporting and deleting your data

Exporting

Export the emails you can access from Settings › Your data. The downloads are technical data files, not a ready-to-open mail archive. Save and check every file before deleting a workspace.

Deleting

In Settings › Your data you can delete a workspace where you’re the only member, or, once you’ve left any shared workspaces, your whole profile. Deletion is confirmed before it runs and can’t be cancelled afterwards. Workspace deletion waits for mail route cleanup. Deleting a workspace or your profile also ends its plan, without a refund for the rest of the month. Invoices and the billing records behind them are kept for 10 years after deletion, as Swiss law requires.

What’s kept and where

Sign-in identity, mail transport copies and backups have separate storage boundaries. The data and retention page explains what’s kept and for how long, and the privacy notice which services are involved.

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