Help
Help with your email
Help for people who already use 320px email. New email accounts are closed while we build the next 320px, and everything here keeps working for existing accounts.
Receiving and forwarding
When your address is ready, how to send email to 320px from another provider, and how to forward copies of new email to another address.
How receiving and forwarding workSearch and Ask
Search by keyword or by meaning, and ask a question that’s answered with quotes from your emails.
How search and Ask workSending and drafts
Writing, replying and forwarding, attachments, drafts, and what Sent and Delivered mean.
How sending worksCalendar invitations
Which invitations 320px can show, and what happens when you reply to one.
How calendar invitations workKeyboard shortcuts
Every shortcut, and how to turn single-key shortcuts off.
Every keyboard shortcutImages in emails
What a sender can see when images load, and how to be asked before they do.
How images in emails loadYour data
Exporting the emails you can access, and deleting a workspace or your whole profile.
How export and deletion workDomains and mailboxes
Adding your own domain, its DNS records, mailboxes and invitations.
How to add your domainWorkspaces and members
Switching workspaces, who can read which mailbox, and removing members or transferring ownership.
How workspaces and members workBilling and plans
The free month, charges and reminders, invoices, switching plans, cancelling and failed payments.
How billing worksUsage limits
The emails each person receives a month, and the hourly limits on Ask, meaning search and sending.
How the limits workSomething else
Email hello@reachoutlabs.ch with your question.