Pricing
Both plans include everything 320px does today. Prices are in US dollars, per person each month, before tax, which is added where it applies.
$7 per user per month, plus tax
$12 per user per month, plus tax
Card needed. $7 or $12 per user per month after that, plus tax. Cancel any time.
Compare
| Feature | Standard | Premium |
|---|---|---|
| Price | $7 per user per month, plus tax | $12 per user per month, plus tax |
| Received emails per person each month | 1,000 | 2,000 |
| Area briefs updated | At most every 3 hours, or sooner after you move an email | At most every 30 minutes, or sooner after you move an email |
| Your username@320px.com address | Included | Included |
| Custom email domains, with a mailbox for each person | Included | Included |
| Sorting into areas and topics, summaries and briefs | Included | Included |
| Ask, keyword search and search by meaning | Included | Included |
| Forwarding to an address you confirm | Included | Included |
| Phones and computers, light and dark | Included | Included |
| Questions to Ask | 20 an hour | 20 an hour |
| Searches by meaning | 60 an hour | 60 an hour |
| Emails sent | 20 an hour per workspace, and 100 a day from each address | 20 an hour per workspace, and 100 a day from each address |
| People you give a mailbox | The owner pays for each one, and their own @320px.com address is included | The owner pays for each one, and their own @320px.com address is included |
Ask and meaning search count over a rolling hour, for each person in each workspace. Sending counts over a rolling hour for the whole workspace, and the daily limit for each address resets at midnight UTC. When you reach the Ask limit, you can still search by keyword, which has no limit.
Monthly emails
Billing
When you sign up
Add a card, and your free month starts. Nothing is charged.
Before the month ends
3 days before the first charge, we email you its date and amount.
At the end of the free month
The card is charged for the next month: $7 or $12 for each person with a mailbox, plus tax.
Every month after that
We email you 3 days before each charge. Invoices are in Settings › Plan, under Manage billing.
If a payment fails
We try again for 14 days, and everything keeps working. After that the workspace is read-only until it’s paid: email is still received and kept, and you can read, search, export and pay. Sorting and summaries, sending, Ask and new mailboxes on your own domain pause, and emails that arrived in the meantime are sorted once you pay.
When you cancel
Cancel any time in Settings › Plan. Everything keeps working until the end of the month you’ve paid for, then the workspace is read-only. To start again, choose a plan in Settings › Plan and go through checkout again. There’s no new free month.
Your first month is free. After that, a workspace you create needs Standard or Premium. If you joined by invitation, the owner who invited you pays for you, and your own @320px.com address is included.
Yes, to start a workspace of your own. You add a card when you sign up, and nothing is charged during your first month. We email you 3 days before the first charge. People invited to a mailbox don’t add a card.
At the end of your free month, and then once a month on the same date. We email you 3 days before every charge with its date and amount.
No. Prices are in US dollars, before tax. Tax is added where it applies, based on your billing address, and shown at checkout and on every invoice.
The workspace owner pays for each person with a mailbox in the workspace, themselves included. People you invite don’t pay, and their own @320px.com address is included.
Emails that arrive in the mailboxes a person owns, spam that’s kept included. Emails you send don’t count. The count starts again at each renewal date and is updated every hour.
Nothing is blocked. Your email is still received, sorted and summarised, and we let you know. If it happens often, the workspace owner can switch to Premium.
Yes. The workspace owner can switch between Standard and Premium in Settings › Plan. The plan applies to the whole workspace.
The workspace owner cancels in Settings › Plan. Everything keeps working until the end of the month you’ve paid for. After that the workspace is read-only: your email is still received and kept, and you can read, search and export it. Deleting a workspace or your profile also ends the plan; we don’t refund the rest of the month.
The workspace owner finds every invoice in Settings › Plan, under Manage billing.
Your free month starts on the day paid plans launch. On your first visit after that, we ask the workspace owner for a card. A card added before the last 2 days of that month isn’t charged until the month ends; one added later is charged straight away. If you add it at least 3 days before the month ends, we email you 3 days before the first charge.